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How can I track my order?
Once your order is confirmed, a tracking number will be emailed to you. You can use this tracking number to monitor the progress of your shipment.
When will I receive my tracking number?
Your tracking number will be sent to the email address provided during the ordering process shortly after your order is confirmed.
What if my order is canceled after confirmation?
If your order is canceled after confirmation, we will promptly notify you via email. This email will provide details about the cancellation and any necessary next steps.
Will I receive a refund if my order is canceled?
You will be eligible for a full refund if your order is canceled. The refund process will be explained in the cancellation email.
How long does it take to process a refund for a canceled order?
Refund processing times may vary depending on your payment method. Generally, the refund takes 5-10 business days to reflect in your account.
How do I return a damaged item for a refund?
Please contact our customer support to return a damaged item for a refund. They will provide you with the necessary instructions for returning the item. A refund will be issued once the returned item is received and inspected.
Do I need to cover the return shipping costs for a damaged item?
We will cover the return shipping costs if items are damaged during transit. Our customer support team will guide you through the return process, including shipping details.